Privacy Policy

Last Updated: December 2024

At Gamezy, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gaming platform.

1. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact details (email, phone number)
  • Date of birth and age verification
  • Address and location information
  • Government-issued identification documents
  • Bank account and payment information
  • Profile information and preferences

Technical Information

We automatically collect certain technical information:

  • Device information (IP address, device type, operating system)
  • Browser information and cookies
  • Usage data and analytics
  • Game performance and transaction history

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our gaming services
  • To verify your identity and prevent fraud
  • To process payments and withdrawals
  • To comply with legal and regulatory requirements
  • To improve our services and user experience
  • To communicate with you about updates and promotions
  • To ensure responsible gaming practices

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Legal Requirements: When required by law or government authorities
  • Service Providers: With trusted third-party service providers
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • Safety and Security: To protect our users and prevent fraud

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of sensitive data in transit and at rest
  • Secure servers and data centers
  • Regular security audits and updates
  • Access controls and authentication
  • Monitoring for suspicious activities

5. Data Retention

We retain your information for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data
  • Objection: Object to certain processing activities

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your preferences and settings
  • Analyze website usage and performance
  • Provide personalized content and advertisements
  • Ensure security and prevent fraud

8. Third-Party Services

Our platform may integrate with third-party services for:

  • Payment processing
  • Analytics and tracking
  • Customer support
  • Social media integration

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the updated policy on our website
  • Sending email notifications to registered users
  • Displaying prominent notices on our platform

12. Contact Information

For privacy-related inquiries, please contact us:

  • Email: privacy@a23rummy.com
  • Phone: +91-1860-258-1234
  • Address: Head Digital Works Private Limited, Bangalore, India

This Privacy Policy is effective as of December 2024 and applies to all users of the Gamezy platform.